Refund Process – Adult Students
Refunds may take up to 30 days to process if payment was made with a check or cash. Credit card refunds will be credited to your charge account. Refund Process applies to all forms of payment for tuition, including third party vouchers.
1) For one-day classes, for example Defensive Driving, Notary Public and CPR:
- Class cancelled by Dutchess BOCES ALI: Full Refund
- Student withdraws prior to email confirmation: Full Refund
- Student withdraws after email confirmation: NO REFUND
For one day classes, after the registration confirmation email is sent, approximately 1 week prior to the class start date, refunds for withdrawing or transferring to another class date will not be offered.*
2) For classes less than 100 hours of class time, the process is as follows:
- Class canceled by Dutchess BOCES ALI: Full Refund
- Student withdraws 4 days prior to class start date: Full Refund
- Student withdraws 3 days prior and through the 2nd class session: 50% Refund and $15 fee
- Student withdraws on or after 2nd day of class: NO REFUND
3) For classes more than 100 hours of class time, for example, Nursing Assistant, which equals 150 hours, the following process is in place:
- Class canceled by Dutchess BOCES ALI: Full Refund
- Student withdraws prior to 1st day of class: Full Refund
- Student withdraws after 10% class time: NO REFUND
- If a student stops attending, or is dismissed from program: NO REFUND
(Student withdraws prior to completion of 10% class time and after completing the first day. For example **NA class at 150 hrs. * 10% = 15 hrs. of class: Refund 10% Tuition and $50 fee)
NOTE: If a student leaves due to illness or family emergency, they may fill out a Leave of Absence Form and exit the program with a plan to return with an agreed-upon tuition cost. Third-party funding agencies will be requested to attend a meeting with the student to determine next steps. Students will need to request an LOA form when meeting with their Career Counselor.