Substitute Calling Service
Frontline Education - Absence Management, formerly known as Aesop
The Dutchess BOCES Substitute Calling Service provides participating districts with automated substitute calling. Districts are responsible for providing staff and approved substitute information. The service generates reports for component districts in relation to attendance, jobs filled, and substitute and employee information and statistics.
To RECORD AN ABSENCE or OBTAIN AN ASSIGNMENT
WEB ACCESS
www.aesoponline.com
Log in with your userID (ten digit phone number) and PIN given by your assigned School District
PHONE ACCESS
800.942.3767
SUBSERVICE HELP DESK
845.486.4895 | subservice@dcboces.org
Monday – Friday
8:30 a.m. – 4:30 p.m.
If you are recording an absence within one hour of your start time, please call your School's main office and let them know in addition to having the absence logged in Absence Management. Dutchess BOCES is not responsible to notify your District if you are not going in that day.
Please leave a voicemail message or an email with your concern(s).
TRAINING HELP GUIDES + VIDEOS FOR EMPLOYEES
- Employee Quick Start Guide [PDF]
- Employee Web Basic Training [VIDEO]
TRAINING HELP GUIDES + VIDEOS FOR SUBSTITUTES
- Substitute Quick Start Guide [PDF]
- Substitute Web Basic Training [VIDEO]
- Multiple District Subs - Creating a Six Digit PIN
- Accepting a Job
TRAINING HELP GUIDES + VIDEOS FOR CAMPUS USER (BUILDING OFFICIALS)